Recurring IT Problems
Repeated computer, software, and network issues interrupt work and drain your team’s time. Addressing underlying causes helps create a more dependable technology environment.
Local IT Support and Hands-On Tech Guidance for Southwest Florida Businesses
Platinum Coast Technology delivers hands-on managed IT, cybersecurity, cloud solutions, and responsive on-site support tailored for local small and medium-sized businesses. We work right alongside your team to eliminate frustrating interruptions, safeguard your critical systems, and guide you through every technology decision with clear, practical advice. With our dedicated Southwest Florida tech team by your side, you get the personal attention and reliable support you need to stay focused on serving your customers and reaching your business goals.
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Download Our "Business Owners' Guide to IT Support Services and Fees"
Our free guide helps you understand what to look for in IT support, the fees involved, and how choosing the right partner can protect your business from data breaches, compliance risks, and unnecessary downtime.
Your Technology Provider Should Reduce Stress, Not Add to It
Recurring issues, slow responses, and unclear advice can leave your team frustrated and your business exposed. You deserve practical support from people who understand your environment and explain the next step clearly.
Recurring IT Problems
Slow Support Responses
Waiting for help can turn a manageable issue into hours of lost productivity. Access to remote, on-site, and service-center support gives your business practical options when problems arise.
Cybersecurity Uncertainty
Changing threats can make it difficult to know whether your systems and data have appropriate safeguards. Ongoing monitoring, security management, and informed planning can help reduce exposure.
Outdated Infrastructure
Aging hardware and poorly planned upgrades can lead to performance issues and unexpected costs. Clear lifecycle guidance helps you prioritize investments based on risk, need, and business value.
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Our IT Solutions & Services
Complete IT solutions designed to protect, support, and grow your business.
Apple Product Support
When your Apple device is slowing you down, you want clear answers and dependable help. ...Explore Apple Product SupportCloud Solutions
Platinum Coast Technology helps Southwest Florida businesses use cloud technology to support reliable work from ...Explore Cloud SolutionsCybersecurity Services
Our cybersecurity services help Southwest Florida businesses protect systems, data, and employees through practical layers ...Explore Cybersecurity ServicesData Backup & Disaster Recovery Services
Platinum Coast Technology helps Southwest Florida businesses protect essential data and prepare for disruptive events. ...Explore Data Backup & Disaster Recovery Services
Personal IT Support Backed by Local Resources
Since 2005, Platinum Coast Technology has helped Southwest Florida organizations manage technology with clear communication and practical guidance. Our relationship-driven approach gives business owners a familiar team to call, not an impersonal ticket queue.
People Who Know Your Business
We take time to understand your operations, priorities, and long-term plans. That context helps us offer useful recommendations instead of treating every request as an isolated technical issue.
Local Support Options
Our Bonita Springs service center complements secure remote assistance and on-site support throughout Southwest Florida. Businesses in Naples, Estero, Fort Myers, Cape Coral, and Lehigh Acres can work with a nearby technology team.
Critical Parts Close at Hand
We maintain an inventory of commonly needed computers, networking equipment, components, and accessories. Local access to hardware can reduce delays when replacement equipment is needed.
Support Beyond Troubleshooting
We combine day-to-day technical support with monitoring, cybersecurity, backup planning, cloud services, and technology consulting. This broader view helps connect IT decisions with reliability, productivity, and future business needs.
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How We Secure Your Business
A simple, proven process to assess your IT, eliminate risks, and give your business a clear path forward.
Step 1
Schedule a Call
Let’s talk about what’s not working and where you need support.
Step 2
Get an IT Plan
We’ll create a clear IT strategy that fits your business.
Step 3
Review Your Plan And Options
Get a clear plan with solutions tailored to your business, so you can get back to focusing on your practice with total confidence in your IT.
Book a Consultation
A Clear Path to Better-Managed Technology
Start with a complimentary one-hour consultation focused on your current environment, business objectives, and technology frustrations. We then complete a high-level assessment and prepare recommendations covering reliability, security, productivity, and continuity. After you approve the proposed scope, we document your environment, establish access, deploy agreed services, and review how your team can request support.
What Our Clients Say
Curtis worked very well with my wife who is inexperienced...
Curtis worked very well with my wife who is inexperienced with technology. He was very patient.
Platinum Coast always does a nice job for a fair price.
READ MOREGreat service, always on time and they answer the phone...
Great service, always on time and they answer the phone every time we need them.
READ MOREPCT revived an aged desktop for me, replacing the hard...
PCT revived an aged desktop for me, replacing the hard drive with a solid state item, then upgrading the outputs to provide a contemporary "Thunderbolt" USB-C to power and transmit data using a hub. When I messed up the final installation, Brandon made a house call, quickly identified what I'd messed up, and cheerfully set things right. Highly recommended.
READ MOREI’ve been a customer of Platinum Coast Technology for years...
I’ve been a customer of Platinum Coast Technology for years and have nothing but great things to say. Friendly, professional and knowledgeable. Excellent company. Highly recommend.
READ MOREIncredibly friendly and knowledgeable team. Highly recommend for all of...
Incredibly friendly and knowledgeable team. Highly recommend for all of your IT needs
READ MOREDeAndre was fast, professional and friendly. Recommended.
DeAndre was fast, professional and friendly. Recommended.
READ MORE(Translated by Google) Hello, excuse me, can this place fix...
(Translated by Google) Hello, excuse me, can this place fix a cell phone that turned off and wouldn't turn back on?
(Original)
A hola disculpen puede este lugar arreglar un celular q se me apago y ya no quiso prender
READ MOREThey are awesome at solving computer problems. Courteous, quick and...
They are awesome at solving computer problems. Courteous, quick and knowledgeable!
READ MOREFast personal expert precise! They are very helpful. They explain...
Fast personal expert precise! They are very helpful. They explain to you at your level..
READ MOREWe have used Platinum Coast Technology for about 15 years...
We have used Platinum Coast Technology for about 15 years to help us with IT upgrades and equipment compatibility issues. Always have had great service and results and will continue to call on them to help us out.
READ MOREWe are a dental specific IT company in Pennsylvania and...
We are a dental specific IT company in Pennsylvania and had the pleasure of working with Ray on a shared client. Ray was very helpful and we were very impressed with his knowledge and experience. I would recommend him him to anyone in the Florida region.
READ MOREExcellent service, Knowledgeable and efficient!
Excellent service, Knowledgeable and efficient!
READ MORERandy is freaking great. Family needed 2 new laptops. A...
Randy is freaking great. Family needed 2 new laptops. A fresh Mac for work & social media, and a big rig PC that could handle heavy demands on apps, mostly from games. He listened to how we use our machines & was incredibly knowledgeable, providing detailed specifics on his recommendations. He repaired an ancient Mac, he recycled our spent electronics. FanTASTic service. Even spent the time setting up the new ones.
After 3 visits now, Randy is our go-to techie. Cannot thank him enough!
Thanks Randy!
-Nick & Ma
READ MOREThanks for your excellent assistance with getting a new laptop....
Thanks for your excellent assistance with getting a new laptop. You guys are the best.
READ MOREPCT Ray and Randy and all of their techs are...
PCT Ray and Randy and all of their techs are amazing with support, knowledge and quick service. I use the for my business and personal work. Highly recommend PCT.
READ MOREFriendly, knowledgeable, willing to look at all problems and was...
Friendly, knowledgeable, willing to look at all problems and was able to fix them!
READ MORESimply the best place to take any computer issues. Honest,...
Simply the best place to take any computer issues. Honest, professional, knowledgeable, fair, and thoughtful. A place I could send my 75 year old aunt too and know she would be taken care of, no question!!
READ MOREEVERYTHING WAS GREAT BUT I NEED MORE HELP CAN'T FIND...
EVERYTHING WAS GREAT BUT I NEED MORE HELP CAN'T FIND SAVED EMAILS GOING FORWARD
READ MOREThese guys are awesome! Had me up and running in...
These guys are awesome! Had me up and running in 10 minutes. Problem was likely self inflicted but nonetheless they didn’t charge me.
READ MOREPlatinum Coast Tech, and particularly Randy Nedik are extremely efficient,...
Platinum Coast Tech, and particularly Randy Nedik are extremely efficient, knowledgeable, and reliable. I have used and
recommended them to any one looking for quality computer assistance. 5 stars!
READ MORERetrieved lost data from my old hard drive, some of...
Retrieved lost data from my old hard drive, some of which is critical and unreplaceable. A big relief!
READ MOREAwesome and professional and very knowledgeable about all computer stuff
Awesome and professional and very knowledgeable about all computer stuff
READ MOREWalked in asked for help. They diagnosed my computer called...
Walked in asked for help. They diagnosed my computer called when it was finished . Explained what was wrong with it. I went in the showed me everything that was Explained to me I bought a new tower from them and they set it all up for me. Very nice customer service, obviously know what they are doing great guys to work with. I would recommend them to anyone that is having problems with their computer.. and are reasonably priced for the work etc.
READ MORENeeded to move all data, files and programs to a...
Needed to move all data, files and programs to a new computer. Everything was done professionally, timely and at a reasonable price. GREAT JOB.
READ MOREAll tech concerns were handled efficiently - great results. Platinum...
All tech concerns were handled efficiently - great results. Platinum is my Home for computer management.
READ MOREThe team there is very helpful and knowledgeable. They fixed...
The team there is very helpful and knowledgeable. They fixed my issues and were easy to work with.
Wendy
READ MOREI was a first time walk in customer and they...
I was a first time walk in customer and they treated me wonderful. They resolved my laptop issue quickly.
READ MOREPCT does a great job for our practice! All the...
PCT does a great job for our practice! All the staff are very attentive. Josh is our main on-site IT genius. We appreciate all he does, and the attention we receive when we have an issue. Thank you PCT! Tracy R
READ MORERay is absolutely the best of the best! Going above...
Ray is absolutely the best of the best! Going above and beyond what was expected. Truly grateful for Ray and his entire team. Quick to help to make sure everything was resolved before exiting our call.
READ MOREThere aren't enough words to describe how amazing Randy and...
There aren't enough words to describe how amazing Randy and the team are at Platinum Coast Tech. Super helpful, responsive and always resolves our issues. Just wonderful.
READ MOREAlways pleasant, great knowledge, very attentive. I would highly recommend.
Always pleasant, great knowledge, very attentive. I would highly recommend.
READ MOREDefinitely highly recommend this business for all your computer needs!...
Definitely highly recommend this business for all your computer needs! We've used them a few times and they are fast and very thorough!
READ MOREI arrived in Bonita to find that my laptop was...
I arrived in Bonita to find that my laptop was failing. Brandon, the tech at Platinum Coast, diagnosed the problem, wrote specifications down to help me buy a new laptop and transferred all my data according to the way I work in a personal consultation. Platinum is an amazing resource!!! Give Brandon a raise!
READ MOREPCT is a wonderful company to work with. Josh is...
PCT is a wonderful company to work with. Josh is hands-down the best IT guy to work with. He is extremely responsive and has great follow through.
When I first started managing my current office things were a hot mess. Josh and Ray offered great solutions on networking, phone service, email service and domain hosting. They setup everything for me and made the transition smooth and seamless.
I highly recommend them to anyone looking for an IT company to meet their business or personal needs.
READ MOREI work from home, and my main work PC went...
I work from home, and my main work PC went out without notice. PCT was able to diagnose & replace my power supply within an hour. Extremely helpful and knowledgeable. I would highly recommend. Thank you PCT.
Update on 6/19/25: Returned to PCT due to some new issues. Once again was treated excellently by the staff, especially Randy and Joseph. Thank you so much guys. I can't recommend this company enough. They are deserving of your trust and confidence.
READ MOREA big "thank you" to Randy at Platinum Coast Technology,...
A big "thank you" to Randy at Platinum Coast Technology, for his time and dedicated assistance in the repair of my computer Microsoft issues! Thanks, Randy!
READ MOREBrought in my new lap top to transfer my data...
Brought in my new lap top to transfer my data and they made everything easy and convienent. Great attitude when I had addtional questions later. Personable and professional, my go to for computer needs.
READ MOREMy wife and I are so thoroughly impressed with Brandon...
My wife and I are so thoroughly impressed with Brandon and his team! Brandon stayed in communication with us as they retrieved all our data and brought tremendous relief to a stressful event. They are the best!!
READ MOREThese guys rock! Very professional and easy to work with....
These guys rock! Very professional and easy to work with. I highly recommend Ray and his team.
READ MOREWe use PCT for our small business and I highly...
We use PCT for our small business and I highly recommend them. Randy is EXCELLENT and very patient when it comes to working with someone (me) that knows just enough to get myself in trouble! The whole team is very customer service oriented.
READ MORERandy the best solution provider for my technology issues.
Randy the best solution provider for my technology issues.
READ MOREWe have used Platinum for many many years and they...
We have used Platinum for many many years and they are absolutley the best in customer service. Randy and Ray are our go to guys. Always answer the phone and service is always prompt. We tried another company that offered "better" service and was greatly disappointed. We immediately called Randy back and started using Platinum Coast since then. I would give them a 6th star if it was possible. Highly Recommend this company.
READ MOREThey are great. Finding a good network company is very...
They are great. Finding a good network company is very difficult. Most companies want to sell you a system that has a monthly service fee rather than fix the problem for a fraction of the cost. I highly recommend Ray Wood who is knowledgeable, efficient, and fair.
Brian
Crunch Fitness Center Southwest Florida.
READ MOREThey are great people and very knowledgeable about computers. I...
They are great people and very knowledgeable about computers. I have never had a problem they couldn't fix in a billable hour. They can be reached over the phone and quickly handle a simple problem without charging ridiculous fees. These are the go-to guys for computer problems in the greater Naples area--believe me! David Griffith
READ MORERay and the team are awesome. Our company has used...
Ray and the team are awesome. Our company has used them forever. Very responsive.
READ MOREI am very happy with your service! You & your...
I am very happy with your service! You & your team alerted me within hours of my hardware problem & gave me some good advice for shopping for a replacement laptop. I am completely satisfied! When I have friends in need, I will refer them to you!
READ MOREI would highly recommend Ray Woods at Platinum Coast Technologies...
I would highly recommend Ray Woods at Platinum Coast Technologies for anybody with computer or technology problems. They handle things professionally and in a timely manner. Will be using them for all our maintenance needs.
READ MOREI would highly recommend Ray Woods at Platinum Coast Technologies...
I would highly recommend Ray Woods at Platinum Coast Technologies for anybody with computer or technology problems. They handle things professionally and in a timely manner. Will be using them for all our maintenance needs.
READ MOREI would highly recommend Platinum Coast Technology. Their service is...
I would highly recommend Platinum Coast Technology. Their service is Great and they get everything done in a very timely manner.
READ MOREExcellent service, professional & very reasonable.
Excellent service, professional & very reasonable.
READ MOREI've used Platinum Coast Technology for many technology needs related...
I've used Platinum Coast Technology for many technology needs related to my business and for our home as well. Ray does a great job of translating your objectives to technology design and can help simplify technology as well. I've worked with Randy over the phone several times and one of the most impressive things about Platinum Coast Technology is how available they are for that "quick question" throughout the day. Typically the call is answered within 2-3 rings. This is especially appreciated for our business needs.
READ MOREVery professional and helpful across all technology devices and programs!...
Very professional and helpful across all technology devices and programs! Thanks so much for your continued support throughout the years
READ MOREQuickly made a house call to fix a windows login...
Quickly made a house call to fix a windows login problem. Professional, courteous and saved me a long drive to fix a computer that I wasn't close to. Would highly recommend.
READ MOREThe individuals that helped me were professional and honest. This...
The individuals that helped me were professional and honest. This company is not out to scam people nor do they try to upsell products that are unnecessary. They did more than I asked for and did not charge extra. There is a flat fee of $99.00/hour, which I would pay anytime to avoid going into a that big box store. Highly recommend this company!
READ MOREI cannot recommend Platinum Coast Technology highly enough! My Yoga...
I cannot recommend Platinum Coast Technology highly enough! My Yoga laptop was accidentally dropped and would no longer turn on. I first took it to Best Buy, where I was told they would have to ship it out for diagnosis, and I would have to pay fee just for that—not including any repair costs.
Instead, I brought my laptop to Platinum Coast Technology. Brandon and Joe took a look at it, identified the problem, and had it working again in less than 20 minutes! I was amazed and incredibly happy.
They were knowledgeable, honest, professional, and respectful of my time. Instead of an expensive and time-consuming process, they provided a fast, straightforward solution.
If you need computer repairs or technical help, I highly recommend Platinum Coast Technology. They earned my trust, and I will definitely return for any future computer needs. Thank you, Brandon and Joe, for your outstanding service!
READ MORE⭐⭐⭐⭐⭐ 10-Star Service at Platinum Coast Technology! Platinum Coast Technology...
⭐⭐⭐⭐⭐ 10-Star Service at Platinum Coast Technology!
Platinum Coast Technology went above and beyond when working on my laptop! They took the time to explain everything, removed viruses, and charged extremely reasonable prices.
I had previously gone to Geek Squad, and their pricing and inconsistencies were outrageous in comparison.
A special shout-out to Joe and Dan for taking the time to explain the issues even after completing their work. They also went the extra mile to help me connect my Apple iPhone to my laptop.
I truly appreciate their professionalism, honesty, patience, and outstanding customer service. I highly recommend Platinum Coast Technology to anyone needing computer help. If I could, I would give them 10 stars!
READ MORE10-Star Service at Platinum Coast Technology! Platinum Coast Technology went...
10-Star Service at Platinum Coast Technology! Platinum Coast Technology went above and beyond when working on my laptop! They took the time to explain everything, removed viruses, and charged extremely reasonable prices. I had previously gone to Geek Squad, and their pricing and inconsistencies were outrageous in comparison. A special shout-out to Joe and Dan for taking the time to explain the issues even after completing their work. They also went the extra mile to help me connect my Apple iPhone to my laptop. I truly appreciate their professionalism, honesty, patience, and outstanding customer service. I highly recommend Platinum Coast Technology to anyone needing computer help. If I could, I would give them 10 stars!
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Great service, always ...
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DeAndre was fast, ...
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Simply the best ...
EVERYTHING WAS GREAT ...
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Retrieved lost data ...
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⭐⭐⭐⭐⭐ 10-Star Service ...
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Spend Less Time Worrying About IT
Call Platinum Coast Technology to discuss your technology concerns and the outcomes you want for your business. We will help you identify a practical next step for more reliable, secure, and manageable IT.