Southwest Florida’s Trusted IT & Technical Support Company Since 2005
(239) 949-1033
Trusted Local IT & Computer Support in Southwest Florida
Local, Friendly, Dependable Service!
We are a local computer service and technology sales company specializing in friendly, personalized IT support for small businesses and home users throughout Southwest Florida. Our experienced technicians are committed to getting your computers and networks back up and running quickly and correctly.
We proudly provide on‑site computer and network support across Naples, Bonita Springs, Estero, Cape Coral, Lehigh Acres, Fort Myers, and Fort Myers Beach. Whether you’re dealing with a slow computer, network issues, or a complete system outage, we come to you to resolve problems efficiently and professionally.
Prefer to bring your computer to us? Our conveniently located, fully stocked technical service center is ready to help. Most repairs and service requests are completed by the next business day, minimizing downtime and disruption.
A True Technology Partner for Southwest Florida
Our certified technicians are equipped to handle everything from workstation troubleshooting to server and network issues. Business technology has changed dramatically, and today your network is critical to communication, productivity, and competitiveness. Reliable IT infrastructure is no longer optional—it’s essential.
We come to you!
On‑Site IT & Computer Support for Businesses and Home Offices
Platinum Coast Technology provides fast, reliable on‑site computer and network support for businesses and home offices throughout Southwest Florida. We dispatch experienced, certified technicians to your location as quickly as possible to diagnose and resolve computer, server, and network issues—getting you back to work with minimal downtime.
Our team is trained to handle everything from workstation repairs to complex server and network environments, and we pride ourselves on rapid response and dependable service.
On‑Site IT Services We Offer
Business & Network Services
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IT consultations and technology strategy
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Server upgrades, configuration, and maintenance
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Proactive network monitoring and management
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Network installations, support, and upgrades
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Routers, switches, and wireless access points
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Firewall setup, network security, and protection
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Preventative maintenance to reduce downtime
Computer & Software Support
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Virus removal, protection, and security updates
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Spyware and adware detection and removal
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Computer and software repair and upgrades
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Software assistance and troubleshooting
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Data backup solutions and disaster recovery planning
Bring it to us and let us handle it!
Visit our Retail Store for Service Center Repairs
We service and repair all brands!
Apple, Dell, HP, Lenovo, custom built PCs, etc.
We maintain a large inventory of the most common items to ensure a fast turn around time.
All machines are evaluated before repaired so you know exactly what the repair will cost you, eliminating any surprises. We employ only the most qualified service technicians certified by Microsoft and CompTIA so you can rest assured that your PC is handled by professionals – not geeks.
We also offer a well stocked retail store.
New systems and accessories such as wireless keyboards, wireless mice, battery backups, web cameras, printers, scanners and more.
We carry a variety of networking equipment as well such as Routers, Network Switches, Patch Panels, Server Racks and Cabinets and more.
We are a Dell Premier Dealer and we partner with many computer manufacturers. If you have a brand preference let us know and we will be happy to assist you.
Get help now over the internet.
Remote Support
Secure On Demand Remote Support
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
Remote Support Guarantee
If we cannot solve your problem with our remote support tool and we have to come out, we will credit your Remote Support Fee towards your On Site Service call thereby making the remote support portion free.
Q: How does this service work?
A: Call our office and begin by speaking to one of our technicians. The technician will direct you to connect to the service. Once you connect, you are prompted to enter a code and when you do it will download a small plug in. Simply run that plug in, which allows your support representative to view your desktop and share control of your mouse and keyboard. At any time during a support session, you can take control of your computer just by moving your mouse. You will be in charge at all times.
The Ultimate in Business Support
Managed Services
We Believe in Maintenance
“Minutes of prevention could be worth hours of lost productivity”
Even the most sophisticated hardware and software require routine maintenance to keep computer and network systems running optimally. Vendors are continually releasing maintenance updates such as operating system corrections, firmware updates, software patches, virus definitions and security vulnerability patches. Performance degradation is usually a result of system saturation, fragmentation and misconfiguration caused by prolonged use. Platinum Coast Technology’s Maintenance specialists use the latest tools to proactively identify and correct existing and potential problems as well as optimize network performance.
Who We Are
Committed to Excellence
Platinum Coast Technology is a professional computer solutions and services firm founded on the idea of providing our clients with the very best in service and affordability. Our company specializes in providing comprehensive IT services and support such as network engineering, pro-active network management, home/office wireless network setup and more to the home and small to medium size business. We focus on providing excellent, dependable service thus allowing the business to concentrate on continued growth. We know you depend on technology for your business and it’s our job to understand that technology so you can depend on us!
Customers First is our primary focus. Unlike other companies who are only focused on their bottom line, we believe success only comes from continuing to provide quality and professional services to our customers over time. We want to make sure all your questions and concerns are addressed and your problems are resolved. Since opening our doors in 2005, we’re proud to say that each year we have a bigger list of returning and new clients, We are confident that once you try us out you will see the difference for yourself and continue to use us for all your IT needs.
Our team of experts is ready to help you develop strategies for not only surviving, but thriving in the future. Give us a call today to set up your first consultation.